Our Staff is Vaccinated! We Are Keeping You Covid Safe

Learn More

What our Patients have to Say

Reviews for Dental Cleanings Procedures Near Washington, D.C.

1.0 Review from Z.P. Source: Yelp Nov 15 2013

"Judge for yourself, I'll just describe my experience. This office has made 3 major mistakes for me in the past year: 1) They input my insurance information wrong, insisted that I did it wrong (poor customer service alert!), told me to go to the insurance company... and the whole time, they'd made a typo. This is inexcusable because I'd pointed it out, and they had my husband's insurance info (identical to mine) on file. Also - they don't take insurance, and it took me a year to get my reimbursement. 2) I scheduled an appointment for 1pm on Saturday, and without telling me, they changed it to 12pm. They did not tell me, until I was rushing over to make it on Saturday. 3) I scheduled an appointment and called the previous day to cancel, and they told me it had already been cancelled. I did NOT make such a call, nor do I (clearly) have a very common name. Now here's the part where I state an opinion: We're human, we make mistakes, and maybe I'm just the low-probability case of three separate people on three separate terrible days. We all have them. I get it. But that being said, it's not about making mistakes, it's about how you deal with them right? There's no communication or restitution for these mistakes. I can't continue like this and, unfortunately, after mistake #3 am finally moving my business elsewhere. Sorry. I liked my hygienist too."
*Individual results are not guaranteed and may vary from person to person. Images may contain models.